Terms of service

This website, mykiwishop.co.nz, is a New Zealand-registered company providing professional purchasing, wholesale, and shipping services for New Zealand and Australian products.

Products are purchased overseas on behalf of the buyer as a customized service based on the buyer's request. This means that after receiving the buyer's order, we purchase the product according to the buyer's requirements. The products themselves are not designed, manufactured, or produced by us; this website only provides purchasing services. Service details can be found in the terms and conditions.

Buyers must read and agree to the return and exchange policy before completing an order.We hereby inform that transactions conducted on this platform are customized purchasing services based on labor.。Products purchased through this platform are not subject to any trial or return period.

 

1. Confirmation of Terms of Service
Ownership and operation of registered user services belong to this website. Services must be provided according to the published service charter, terms of service, and operating rules. This also indicates that users have agreed to this agreement and accept all service terms.

Once an order is confirmed after placing an order for cross-border purchasing services, cancellations or changes to the order are not accepted. If an ordered product is out of stock, we will notify the buyer and remove the out-of-stock item from the order.

2. Provision of Service Information
We provide international purchasing services through our platform. Users must provide detailed, accurate, truthful, and valid recipient information. If the information provided is inaccurate or untruthful, we will be unable to provide effective service and reserve the right to suspend service to that user unilaterally.

3. User Data Protection Policy
Respecting user privacy is a fundamental principle. Therefore, we will not disclose, alter, or reveal users' personal information stored in our registered user service files to third parties unless required by law or requested by the user.

4. Rights Regarding Terms of Service
We reserve the right to modify or suspend services at any time without notice to users. We are not liable to users or third parties for exercising this right.

5. User Account and Password Security
Once you register as a user on this website, you will have a member account, which serves as your username. You are legally responsible for all actions taken under your username and password. Please keep your username and password secure and do not disclose them to any third party. Otherwise, you will bear all legal consequences arising from such disclosure. If you suspect your password has been compromised, please promptly You can change your password and information anytime in your "User Center" under "User Information." You may also close your old account and open a new one.

6. Links to Third-Party Websites
This platform provides online purchasing and shipping (including collection and payment) services to facilitate member shopping. Members may browse or link to websites operated by other businesses, but these sites are independent and unrelated to this platform. Each third-party website is solely responsible for its own content. We do not guarantee any information, software, or advice obtained through this service or linked websites. Members should evaluate the suitability, validity, accuracy, completeness, and potential infringement of rights before downloading any software or data to avoid losses (such as damage to computer systems or data loss). We are not liable for such losses.

7. Shipping Information
Users of this website purchase designated products from designated websites under normal circumstances.Delivery is usually completed within the specified working days (depending on the international shipping method chosen by the user), but this is not a final guarantee. In case of force majeure or other uncontrollable factors preventing normal service completion, we will communicate and negotiate with the user promptly. We are not responsible for any additional losses incurred by the user as a result.

Users must provide accurate recipient information.We are not responsible if a package cannot be delivered to its destination due to reasons attributable to the user.

8. Errors, Inaccuracies, and Omissions
Sometimes, information on our website or service may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, discounts, shipping costs, delivery times, and availability. If any information is inaccurate, we reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders without prior notice (including after you have placed an order).

We are not obligated to update, modify, or clarify information on the service or any related websites, including but not limited to pricing information, unless required by law. The absence of an update or refresh date on the service or any related website should not be interpreted as all information having been modified or updated.

9. Disclaimer of Liability
1) We strive to ensure that the product information provided on this website matches the descriptions and images shown. However, due to factors such as lighting, color settings, equipment differences, and variations in computer display resolution and color calibration, we cannot guarantee that the product descriptions and actual products are exactly the same. Color should be based on the actual product.

2) This website's purchasing process does not accept any terms negotiated directly between customers and merchants. Members of this website are only entitled to the promotions and discounts published on this purchasing platform and are not entitled to any other offers from merchant websites.

10. Governing Law
These terms of service and any separate agreements under which we provide services to you shall be governed by and construed in accordance with the laws of New Zealand.

11. Consumption Tax
All prices listed above exclude service tax and are for export only; sales and shipping within New Zealand are not included.。